An Example Of Successful Operations Management - 2582 Words

1. Introduction In this report, a restaurant, which named ‘Place’, has been chosen and analyzed as an example of successful operations management. By visiting, observing their operations and doing questionnaire survey for the restaurant, to obtain Slack and Johnston’s the five performance objectives. At same time, this report will illustrate how these processes will be ran smoothly with each other in the aspects of five performances. The improvements on process technology will also be introduced. After that, the capacity constraints and the utilization of the existing capacity will be discussed and study to find out the reason of the successful operations. At last, some specific conclusions and recommendations will be provided at the end. The nature of catering industry is to convey the concept of experience of the specific culture of food. A Chinese restaurant operated in a western country is not only for make profit but also to spread traditional Chinese food culture. During the successful operations management of the restaurant, the owners should control the balance between pricing, customer and service experience. Since the restaurant is opening in the UK, although the main customers should be traditional Chinese people, but it is necessary to make innovations on taste of dishes and service style, in order to open the local market and attract more local people come to consume. Otherwise, as we know that there are a lot of Chinese students in the UK (all around theShow MoreRelatedQuestions : Crisis Leadership And Risk Management Report1745 Words   |  7 Pages Assignment 2: LASA 1—Crisis Leadership or Risk Management Report Name Tutor Institution Course Date Assignment 2: LASA 1—Crisis Leadership or Risk Management Report System upgrade is a process that organizations have to go through every once in a while. 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